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Latest from the DorseyReports
Beat ‘em and join ‘em: Online retail needn’t be the enemy of brick-and-mortar
The following is the final article in a 3-part series called “Attention Shoppers… The Competitive Strategy Approach to Addressing the Elephant in the Room of the Retail Crisis: The Customer Experience” One of the greatest retail debates of the last decade is over the online vs. brick-and-mortar contest. Questions that retail analysts, marketing executives and, […]
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